You’ve probably heard all the horror stories: contractors that balloon quotes, projects slow to complete, down payment requirements or projects that disappear altogether.
At West Roofing Systems, we have been called out to fix the work of less-than-reputable contractors on numerous occasions for roofs that were improperly installed, shortcut, or even left unfinished.
It leaves property owners and facility managers frustrated, high and dry with a leaking roof. We hate to see that happen. That’s why we wrote this article: to share what you should look for when vetting potential commercial roofing contractors.
Open to Sharing Portfolio
You should always ask your contractor to see their past work. This shouldn’t be a problem for someone who is proud of the work they have done. Whether they are in the form of portfolios, case studies or project write-ups; you want to make sure that not only have they completed jobs similar to your facility, but you want to see the type of work they do via photos and videos.
#theWRSway: You can see our case studies online here.
List of References Available
Any reputable contractor should have a list of happy clients that you can call and ask about their experience. If you do get a list, cross-check the information online to make sure it is valid, prepare a list of questions and make that short phone call. It may not be fun, but those few minutes could save you big dollars in the long run.
#theWRSway: West Roofing Systems has a long list of business partners that can speak to our reputation. Our technical reps also have extensive lists of customer references that represent a wide variety of products and services.
Properly Licensed and Insured
Any reputable, licensed contractor expects to be asked by customers to see their license or letter of Good Standing up front. If the contractor doesn’t provide a license in the first meeting, don’t hire until you see it.
Another essential aspect of hiring a contractor is to make sure they have the proper license to perform work on your building. Roofing can be dangerous work; you don’t want to be held liable if a contractor is injured on your property.
#theWRSway – West Roofing Systems is licensed to work in 15 states, and we have proof of insurance for any customer who requests to see it.
Custom Solutions
Your commercial facility is a big investment. If you are paying a contractor to do work on your building, make sure you pick a partner. Find a contractor that will listen to your problems and find the right solution for you.
Whether you have a small budget, or you need to replace your entire roof system. A good contractor will work with you to determine your options and pick the best option for your facility.
Reputable Billing Practices
The payment conversation should be made up front. Depending on the size of the project, there are a few ways a contractor may accept payment, but cash is usually not an option. And if cash is the only option, get away from that contractor right away.
You should be able to agree to payment terms up front; most have a set of terms that you should pay after the project is completed. Paying up front should be a red flag of a disreputable contractor.
Investing in a commercial roofing project can be a daunting task. But by being prepared and asking the right questions, you can find the right contractor to deliver high-quality work for a good price.
Although it would be just as easy for you to choose a different commercial roofing contractor in your area, choosing West Roofing Systems as a turnkey roofing company will provide you with highly trained teams and award-winning service. Our services are flexible and diverse; we can recoat, repair or replace your facility’s roof so that it lasts decades.
